You can tell a lot about your health by getting blood work at the doctor. And you can tell a lot about how healthy your machine is by having its fluid sampled.
Fluid sampling isn’t just about preventative maintenance - it’s about keeping your equipment running at its peak.
Regular sampling lets you know about tell-tale signs about potential issues down the road.
What is S•O•S Services Web?
Put simply, it’s your one-stop-shop for fluid analysis - a way to streamline the process so you get the results and recommendations you need, when you need them.
It is important to update your contact details and provide all the information of the fluids and your machine in order to get the results and recommendations of our experts.
Not just for Cat® equipment
Have a machine with fluid you want sampled that isn’t from Cat?
No problem. Our fluid analysis team is available for any brand of equipment or machinery, and we support sampling requirements for several industries such as mining, construction, power generation, and much more. In fact, 25% of all samples we get are from non-Cat equipment.
With our strong support network and our expanding Cat S·O·SSM Services Standardization (2013, 2016, 2020) as well as ISO 9001 (2015, 2022) certified lab in Pointe-Claire, you can rely on Toromont to provide highly sophisticated fluid sampling results and advice for your equipment.
After Caterpillar, we have the second largest fluid analysis lab in North America, and we process over 7 million samples worldwide every year.
S•O•S Services Web is the easiest way to take advantage of our over 40 years experience in the industry.
The program offers you:
Submitting a clean sample and accurately interpreting the results of your analysis are critical.
S•O•S Service Web makes the process easy.
Once you’ve landed on our website, select the component you’d like sampled. You can search with your asset ID number or serial number.
The more information you give, the more meaningful the data will be when it comes to interpreting test results.
Once you’re done, click ‘print.’ You’re all set!
To show the steps in action, we’ve created a tutorial video that walks you through the entire process. You can watch it here:
An ounce of prevention is worth a pound of cure
We believe a small investment in fluid sampling can save you a huge amount in the long run.
That’s why we made it our mission to help you get the complete picture about your fluid data while offering advice on how to leverage it to keep your operations running smoothly.
With S•O•S Services Web, that’s never been easier.